Smarter Engagement.

Leading customer engagement – the world over

We design, create and manage engagement programmes; they’re proven to increase customer value for the world’s largest banks, insurers and telecommunications providers.

Our engagement programmes drive deeper connections with customers, giving them reasons to engage more, stay longer and generate more value for our clients. Long-lasting engagement and long-lasting value.


Building consumer trust in the face of online threats

The threat of cybercrimes is everywhere and shows no signs of slowing. But in an ever-evolving and complex cyber landscape, is there an opportunity for businesses to provide support for cybercrimes-concerned consumers?

Our latest research reveals insights into consumer awareness and perceptions of cybercrimes, confidence towards managing cyber threats and the impact on loyalty and engagement of businesses that include cybercrimes assistance and support.


Latest News

Disrupting loyalty

In a world where everything is easily accessed with just a tap on your phone [...]

Small companies – are they prepared to handle a data breach?

By Rikard af Sandeberg, Managing Director Denmark and Norway, Affinion A recent study on data [...]

Consumers exposed, confused and apathetic in fight against cybercrime

By Rikard af Sandeberg, Managing Director Denmark and Norway, Affinion Consumers are in the dark [...]

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