News & Resources

The latest from Affinion

Will the Facebook scandal cause a data protection step change?

By Rikard af Sandeberg, Director, Product Management & Marketing Nordics Over the past month the [...]

Outlasting the financial industry’s disruptive innovators

By Rikard af Sandeberg, Director, Product Management & Marketing Nordics For the past few years, [...]

Why do so many loyalty programmes fail?

By Rikard af Sandeberg, Director, Product Management & Marketing Nordics Customer engagement is more important [...]

PSD2: A turning point for banks’ business models

By Rikard af Sandeberg, Director, Product Management & Marketing Nordics The last two years have [...]

Data Privacy Day: Who’s responsible for keeping customer data safe?

By Rikard af Sandeberg, Director, Product Management & Marketing Nordics Cybercrime continues to dominate the [...]

The rise of the insurance ecosystem

By Rikard af Sandeberg, Director, Product Management & Marketing Nordics Insurance companies notoriously struggle to [...]

The Nordic Public on ID Protection

A recent study on ID Protection showed that the majority of the Nordic public are [...]

How safe are your customers on social media?

By Rikard af Sandeberg, Director, Product Management & Marketing Nordics Social media has had a [...]

Conversations are key to customer engagement

Quality and frequency of conversations are key components of customer engagement Conversations now play a [...]

Hyper-personalisation: What’s next for the evolution of customer engagement

By Rikard af Sandeberg, Director, Product Management & Marketing Nordics In the digital age, the path to [...]